Bivertix
§ 01Solutions / PIL-KNW

Know-how capture.

Ask your own manuals

Keep what your best people know.

We capture what your experienced engineers know, along with your manuals, procedures and drawings, in one place anyone can ask in plain English. Every answer shows the document it came from.

47 s
median time to an answer vs 18 min
50%
faster new-hire productivity
30%
fewer repeat issues
3–6 wk
to first working version
FIG. 01 · KNOW-HOW CAPTUREREPRESENTATIVE
ANSWER · 6 SOURCES CHECKEDKNOW-HOW CAPTUREstep 3ref §4.2expertpart-ofmust-dodemostep 3ref §4.2expertpart-ofmust-dodemo“how do I resetthe ABB drive?”ProcedurePRC-4421ManualMAN-2207EngineerM. HartleyPartABB ACS580SafetySOP-12Video2018-11-04ANSWER3 steps · 47s read
47 s median time to an answer vs 18 min · representative output, scaled to your operation.
§ 02The problem

What it solves.

  1. §01

    An estimated 750,000 UK industrial workers will retire by 2030. Their knowledge is rarely written down.

  2. §02

    Average tenure of critical knowledge holders is 25+ years. Average new-hire time-to-productivity: 6–12 months.

  3. §03

    Most operations have manuals, procedures, drawings, video — locked in PDFs, file shares, and people's heads.

§ 03How it works

Five steps from audit to handover.

TYPICAL TIMELINE
3–6 weeks
§01AuditWe identify the know-how you can't afford to lose and the three to six people who hold it.
§02CaptureStructured interviews, document scanning, and procedure recording.
§03Set-upWe build your searchable knowledge base, organised the way your team talks about the work.
§04LoadingEverything we've captured is loaded, searchable and cross-linked.
§05RolloutTeam training and a content-update workflow you own.
§ 04What you actually get

Six capabilities, shipped.

§01

Expert interviews

Structured capture of tacit knowledge from experienced staff.

§02

Document scanning

Paper manuals, notes and procedures turned into searchable text.

§03

Ask in plain English

Type a question, get the answer and the document it came from.

§04

Video tutorials

Step-by-step capture of complex procedures, indexed alongside text.

§05

Troubleshooting guides

Step-by-step guides for the faults that come up again and again.

§06

Easy updates

A simple way to add new know-how as it's discovered.

§ 05Sector fit

Where this lands hardest.

§01Manufacturing
OPEN →
§02Construction
OPEN →
§03Logistics
OPEN →
§ 06Engagement detail
INVESTMENT
£15k – £40k
hardware + setup + year-1 support
TIMELINE
3–6 weeks
discover → pilot → live
FUNDING FIT
KTP (67% for SMEs) · R&D Tax Credits
routes most likely to apply
§ 07Also in the practice
PIL-VIS

Quality inspection

Check every part. Catch every defect.

→
PIL-PRD

Breakdown prevention

Know before it breaks.

→
§ 08Next step

Want this sized for your operation?

Five minutes of answers, one written plan with savings ranges and funding routes. Free, no login.

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